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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Harris

November 13, 2024

5  out of  5
rating by Susan Harris
"The Union City Chris Williams State Farm Insurance Agency is Top of its field in every way, from their knowledge of insurance to their customer service!!!! Never have I been disappointed with their service. Thank you to Chris Williams and his wonderful staff for always going above and beyond!!! A special shoot out to Sara for all of her help!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian Halford

November 13, 2024

5  out of  5
rating by Brian Halford
"Sarah was very professional, knowledgeable, and helped me find and obtain the right insurance product for me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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stone hale

November 7, 2024

5  out of  5
rating by stone hale
"Very helpful and great customer service. Chris and his team always know how to help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Deana Lee

October 31, 2024

5  out of  5
rating by Deana Lee
"My experience with this agency was great. Sarah helped with all my questions and she follow through with everything she was very sweet. Chris was also very informative and help me with all question. Overall this is a great agency and want to help their clients."
We responded:
"Deana, Thank you so much for the kind words about our staff. Sarah is so great at helping our customers with all their financial and insurance needs. We really appreciate you choosing our agency as your primary insurance provider. We look forward to serving you for many years to come. Thanks Agent Chris Williams "
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Tim Guess

October 27, 2024

5  out of  5
rating by Tim Guess
"I have 3 times the coverage than I had with Farm Bureau for a little more than I was already paying."
We responded:
"Tim, Thanks for the 5-Star review. We are so glad to hear you got 3 times the insurance and still paying just a few dollars more than what you were paying. Send all your friends and family over we would love to help them too. We appreciate you and for letting us be your insurance provider. Thanks Chris Williams "
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Ocean Family

October 24, 2024

5  out of  5
rating by Ocean Family
"Sarah was a great help and gave me great rates!"
We responded:
"Hello Ocean Family! this is Agent Chris Williams, and I wanted to take just a moment to say thank you for the kind words about Sarah. We appreciate the 5-star review! If you need anything, please let us know. Thanks Chris "
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chrystal hankerson

October 24, 2024

5  out of  5
rating by chrystal hankerson
"Sarah was so easy to work with. She explained my coverages in detail and even checked in after a few months just to make sure I was still satisfied with State Farm. Definitely would recommend anyone looking for a great insurance provider to give her a call!"
We responded:
"Chrystal, Thanks so much for the great feedback on Sarah! I will let her know about the 5-star review!!!! We hope that we get to work with you for many years to come. We always appreciate you and your business. Thanks Chris Williams "
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Dr. Miranda Barrick

October 24, 2024

5  out of  5
rating by Dr. Miranda Barrick
"Rileigh Weiss was so helpful in getting me a quote for my truck insurance. She went above and beyond to save me money while ensuring that I had the best coverage possible for my needs."
We responded:
"Dr. Barrick, Thanks so much for the 5- Star review on Rileigh. She does a fabulous job each and every day. She really does go above and beyond for our clients. We really appreciate your feedback and if we can ever be of service to you or any of your family or friends let us know. Thanks Agent Chris Williams "
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Austin Atwill

September 26, 2024

5  out of  5
rating by Austin Atwill
"I was very pleased with my experience. The staff members were perfect"
We responded:
"Austin, thanks so much for the 5 Star review! I love to hear that my staff got the job done for you. We look forward to working with you for a long time to come and as always, we thank you for your business. Thanks Chris Williams "
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Gareth Cunningham

September 25, 2024

5  out of  5
rating by Gareth Cunningham
"Great folks to work with! Very nice and get the job done!"
We responded:
"Gareth, it is always good to get feedback from our customers and we appreciate the 5-star review! We appreciate your business thanks again Chris Williams "
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Richard Collins

September 17, 2024

5  out of  5
rating by Richard Collins
"I appreciated the time taken to review my policy and to make sure I better understood it."
We responded:
"Coach Collins Thanks so much for the 5 Star review. We really appreciate you taking time out of your busy day to send that to us. If you need anything stop by the office or were just a phone call away. Thanks again for your business. Thanks, Chris "
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Pattye Hammond

September 5, 2024

5  out of  5
rating by Pattye Hammond
"Rob and I would like to thank Chris, Garrett, Levi, and the staff at State Farm. They have gone above and beyond for us. We had multiple needs and wanted to combine all of our coverage under one provider. Garrett worked for days to get us not only the best rate but also the best coverage. We saved a considerable amount and have better coverage than with our previous insurance company."
We responded:
"Pattye, Thanks you so much for the great feedback on my team. It is always great to hear good things about our team. Garrett really does go out of the way to make sure you get the best deal around and to make sure your coverages are correct. Thanks again and as always Thank you for your business! Thanks Chris Williams "
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Abigayle Duke

September 4, 2024

5  out of  5
rating by Abigayle Duke
"Levi Dees is awesome! He is very helpful and knowledgeable! He has helped quote both my parents and I for insurance and has even helped with figuring out life policies! He even saved a family friend of my $2000! If you need a quote or help with insurance I would 100% recommend him!! He will go above and beyond for his customers! Give him a call!"
We responded:
"Abigayle, Thank so much for the high praise for Levi. He does a great job for all our clients. We really appreciate your business and look forward to serving you for many years to come. Thanks Chris Williams "
Profile photo of Ginger Murphy-Liles

Ginger Murphy-Liles

August 29, 2024

5  out of  5
rating by Ginger Murphy-Liles
"Chris, Courtney, and their staff are the most caring and hardworking insurance providers i have had the pleasure to work with. They go above and beyond to offer the BEST coverage at the BEST price. They explain EVERY SINGLE DETAIL of your policy and go a step further to ensure you know EXACTLY what you’re getting!!! I appreciate them sooooo much."
We responded:
"Ginger, Thanks so much for the kind words. We really appreciate hearing that from our customers. Thank you for the 5-star review. Once again, we really appreciate your business and hope to work with you for many years to come."
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Josh Sanders

August 29, 2024

5  out of  5
rating by Josh Sanders
"The first insurance agency that actually cared about me. They know my name, not a number. My only regret is that I didn't get with them 20 years ago. Top notch"
We responded:
"Josh, Thank you for the kind words and for the 5-star review! We really appreciate you and Mary and Chris for letting us help you all with your insurance needs. Once again, Thank you for your business. "
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Amber Bell

August 29, 2024

5  out of  5
rating by Amber Bell
"My daughter was in a terrible accident last week & Courtney has gone above and beyond to help us navigate through this experience."
We responded:
"Amber, thanks for the 5 -star review! Courtney definitely does a GREAT JOB for our clients but it is always great to hear that from our customers. Thank you and KB for choosing us to help you with your insurance needs. "
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Mary Elizabeth Higgs

August 29, 2024

5  out of  5
rating by Mary Elizabeth Higgs
"Chris & Courtney and their team are always so helpful. I’ve never seen an agent go so above and beyond for their customers. Simply the best!"
We responded:
"Mary Elizabeth, thank you so much for the kind review we do love 5-star reviews. Thanks so much for letting us work with you on your insurance and financial needs. We all way appreciate your business. "
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David Sudberry

August 29, 2024

5  out of  5
rating by David Sudberry
"I have multiple policies with Chris Williams State Farm. They are always ready to help when I have questions. They have helped several time to get me the best coverage for the best price."
We responded:
"David, Thanks so much for your business and for the 5-star review! We really appreciate you so much! If you have any questions or needs, feel free to give us a call. :) Thanks Chris Williams "
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Kathy Clark

August 27, 2024

5  out of  5
rating by Kathy Clark
"Chris was very professional and helpful. Highly recommend!"
We responded:
"Kathy... Thank you so much for the 5 Star review!!! We really appreciate you and Ross letting us help protect your family! Once again Thank you so much for your business! :) "
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Nathan Wilkins

August 23, 2024

5  out of  5
rating by Nathan Wilkins
"Great customer service!!"
We responded:
"Nathan Thanks so much for the 5-star review!!! We really appreciate that you allow us to help you and your family!! "
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chad Jimerson

August 2, 2024

5  out of  5
rating by chad Jimerson
"Chris helped get me switched to State Farm Home and Auto. Very responsive to my questions and I feel like I can reach out to him with any issues I have. Good job"
We responded:
"Chad thanks so much for letting us work with you and your family on your insurance and financial service's needs. We appreciate your business and look forward to working with you for many years to come. Let us know if we can do anything for you and your family. "
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Jon Jai Baker

August 2, 2024

5  out of  5
rating by Jon Jai Baker
"I filed a claim for damages for my home and was getting no where with my claim. I then contacted my local agency and spoke with Chris Williams and he immediately took action and ever since the day I contacted him my claim is being handled promptly and professionally. He has gone above and beyond for me to make sure I have what I need. Chris is the type of agent everyone should have. I am very fortunate that I have him as my insurance provider. I would just like to say “thank you “"
We responded:
"Jon Jai, Thanks so much for the 5-star review! We are glad you moved your business over to our office. It is always great to hear reviews like this and to hear that is our efforts are making a difference during your claim process. Thanks so much for your business. Thanks Chris "
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Jeff Whitby

August 2, 2024

5  out of  5
rating by Jeff Whitby
"I am always impressed with the customer service Chris has at his agency. Sarah and Luke went out of their way to resolve a situation on a windshield that was hit so bad , the car wasn't driveable. They both worked with me to quickly resolve the problem. Thank you for caring for your customers. Jeff"
We responded:
"Jeff Thanks for the 5 star review. Yes! Sarah and Luke do a great job for our customers. We appreciate your business and let me know if we can help you in any way. Thanks Chris Williams "
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jamie litzelfelner

July 31, 2024

5  out of  5
rating by jamie litzelfelner
"After sitting down with Chris today and going over my insurance. I learned a lot about what I had and thought I had. I would strongly recommend everyone sit down with him and go through your insurance."
We responded:
"Jamie, It was great to have you in to the office today to review all your insurance and financial needs. I am glad that you found out how your insurance works while making sure we had the right coverages for you in place. We appreciate your business. Thanks Chris Williams "
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Laritha Phipps

July 31, 2024

5  out of  5
rating by Laritha Phipps
"Sarah has been great getting me the best price she could . She even text me or calls me to see if any thing she could do for me. I'll never go any where else unless Sarah goes some where else then I may just have to move on with her. She is a sweet heart."
We responded:
"Laritha, Thanks for the 5 Stars!!! Sarah does a great job for sure!! We look forward to working with you for many years to come. Thanks again and send all your friends and family over to us if they need help."